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Frequently Asked Questions

PRODUCT

We only have Black and White to choose from.  Other colors are being developed and will be available in the near future

The battery life last up to 30 minutes and takes

Yes.  It comes with a USB to USB-C charge table which you can charge in your car or anywhere else.

Using your power outlet, it will take up to 1 hour to fully charge the the vacuum. 

SHIPPING

Yes, free Worldwide Shipping is available on all items unless stated otherwise!

Depending on the shipping carrier used, Tracking Numbers generally take a few days to register into the delivery system to display information.

Check back in a few days for updated information.

We use a high security checkout procedure on our site to protect both the customer and our business. This extends our processing time from 1 to 4 days as we fully verify our customers and fulfill orders.

Following this your package will arrive between 7-22 business days depending on your location and availability of stock.

For more information, please visit our Shipping information page. 

We have  warehouses in North America, Asia & Europe with different shipping options.  Depending where you are, we will choose the fastest shipping option from the closest warehouse.

Warehouses and factory contacts are located in North America, Mainland Europe, & Asia.

PAYMENT

We use Shopify’s secure card payment with major credit cards.  This give you and us secure payment options against frauds.

We host our site on Shopify; world’s biggest and most secure e-commerce platform.  Your information will kept private and will not be share with anyone.

Return & Exchange

Yes.  You have up to 30 days to return our product and we will issue a full refund.  Please read our Cancellation, Exchange and Refund policies. 

Yes.  You have up to 12 hours to cancel your order. 

Yes.  For whatever reason you are not happy with your product, you can exchange or issue a refund within 30 days after receiving our product.