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Shipping Information

SHIPPING

At EVO2K, we are very committed to deliver our customers' orders with the best shipping options.  We have different delivery options worldwide and our customers are located all over the world.  

All domestic and international shipping are free.  Shipping delivery typically takes 7-20 business days. 

For international shipping, we do not have control over customs and are therefore not able to be responsible for delays that may occur.

Delayed Delivery - Due to the impact of COVID19 or in very rare instances, packages may take up to 8 weeks. Unfortunately, we are unable to control shipping times and the inventory availability from our manufacturer.  Any unexpected delays that may occur en-route and we seek your understanding and patience should this occur. In such cases, we will ship out a new package if there is no tracking updates for more than 30-60 business days.

PROCESSING TIME VS SHIPPING TIME

Please note that processing time (1-4 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 1-4 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office). 

After your order has been processed, your package will then be picked up by our shipping company for dispatch. 

UNCLAIMED ORDERS

We are not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address. 

CUSTOM / DUTY FEES

Customs fees are the responsibility of the customer. Please check with your local customs agency regarding fees. Also, kindly note that in rare occasions, customs agents may delay delivery of some packages. 

For all other inquiry, please contact our support team at our Contact Us page.